Tag Archives: StateFarm

I had a chance to talk to State Farm’s Griffin Hammond from their Public Affairs social media team. As State Farm began getting calls from reporters referencing social media outlets and seeing news stories about them across the blogosphere, they realized it was time to start listening and that’s exactly what they did. Listening is [...]

I have been a State Farm customer since I started driving. A long time ago in a galaxy far, far different the social media enriched, Web 2.0 world we live in today. There were no smart phones or even dumb mobile phones. I was lucky to have touch tone dialing at home. They were different [...]